1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, vending machines, or related mobile applications.

2. Information We Collect

We may collect the following information when you interact with our services:

• Name (if provided through contact forms or support requests)
• Email address
• Phone number
• Transaction information related to vending machine purchases
• Device or usage information when accessing our website or related applications

3. Use of the AGORA Mobile Application

Locations of our vending machines may be available through the AGORA Mobile Application. When customers use the application or related services, limited information may be collected to help identify machine locations and facilitate transactions.

4. How We Use Your Information

The information we collect may be used for the following purposes:

• To process vending machine transactions
• To assist customers with transaction or machine-related issues
• To improve our services and machine performance
• To communicate with customers regarding support inquiries
• To comply with legal and regulatory requirements

5. Payment Security

Payments made through our vending machines or related systems are processed through secure payment service providers. We do not store full credit or debit card details.

6. Sharing of Information

We do not sell or rent customer information. Information may only be shared with trusted service providers such as payment processors or technical service providers when necessary to operate our services.

7. Data Protection

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

8. Cookies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Information

If you have questions about this Privacy Policy, please contact us:

Email: info@agora-egypt.com
Phone: +201158201602
Address: No. 4, Plot No. 23, CPC Industrial Park, 6th of October City, Giza, Egypt